Perfect Bella Processing Fee (RM10) + International Shipping Cost (RM20)
- Perfect Bella provides SIZE EXCHANGE to ensure the best possible online shopping experience for you.
- SIZE EXCHANGE is not allowed for items with Promotion, SALE promotion, Discounted, and Ready Stock items.
- All item(s) are eligible for one-time size exchange only.
Upon approval of an exchange, there will be RM20 postage charge and an extra RM10 processing fee. Size exchange requests will not proceed if the shipping fee is not received by us. For any return requested by customers.
- Upon approval of an exchange, the buyer must ensure that we receive the returned product(s). A new order will proceed after the return parcel is being received and passed the incoming QA inspection.
- All item(s) must be returned in original condition (unaltered, unworn, unwashed and with tags intact).
- Perfect Bella is not responsible for returned parcels until they arrived at our office. Please retain the courier receipt and tracking number as proof of return.
- Customers must obtain size exchange approval from Perfect Bella before the size exchange request is valid for proceeding.
- Your new exchange item will be delivered within the same delivery time frame as previously, once we receive your return parcel back at our warehouse. We will be sending you email notifications for each step in the process. Do keep a lookout for it!
- Note: There may be a slight delay when processing your returns during peak periods. However, rest assured that we will do our best to minimize this delay and update you on your returns as soon as possible. Please accept our apologies for any inconvenience caused.
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Estimated delivery time 7-14 days
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