FREE GLOBAL SHIPPING OVER RM 250
FREE GLOBAL SHIPPING OVER RM 250

Help Center

SHIPPING

SHIPPING METHOD

HOW DO YOU SHIP AND WHATS IS THE PRICING

HOW CAN I GET "FREE SHIPPING" ?

WHERE DO YOUR SHIP FROM?

SHIPPING TIME

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

HOW CAN I TRACK MY ORDER ?

WHEN WILL MY SHIPPING TRACKING INFORMATION APPEAR ?

WHY CAN'T I TRACK MY ORDER ON YOUR WEBSITE?

PAYMENTS

PAYMENT METHOD

HOW CAN I PAY FOR MY ORDER?

WHICH CURRENCY ARE YOU USING?

WHAT PAYMENT METHODS CAN I USE?

PAYMENT TROUBLESHOOTING

WHY DOES PAYPAL KEEP REJECTING MY DEBIT/CREDIT CARD ?

COUNTRY LIMITATION ON PAYPAL.

CREDIT CARD / DEBIT CARD PAYMENT ISSUE (TROUBLESHOOTING)

ORDER

ORDER GUIDE

HOW TO PLACE AN ORDER ?

HOW CAN I MODIFY MY ORDER ?

ORDER ISSUE

WHAT IF I RECEIVED WRONG ITEM ?

WHAT SHOULD I DO IF MY PARCEL LOST ?

CAN I AMEND MY ORDER DETAILS OR DELIVERY ADDRESS AFTER I'VE PLACED IT?

I'VE PLACED MY ORDER BUT THE CUSTOMER CARE TEAM HAS INFORMED ME THAT THE ITEM(S) IS/ARE OUT OF STOCK.WHAT CAN I DO?